When using the contact form to ask a question, please make sure that:

1. the email you enter is correct
2. your mailbox can accept new messages

Otherwise it’s quite hard to give you an answer, no matter how hard we try…

Someone from Taiwan is probably waiting for an answer since the past Tuesday because his/her mailbox is full and the reply can’t be delivered (I’ve tried 3 times already): if you’re reading this, please make some room in your mailbox and contact us again.